Are Dogs Allowed In The Range? Your Guide To Dog Friendly Shopping

As more UK retailers embrace pet-friendly policies, many dog owners are asking: Are dogs allowed in The Range? Whether you’re heading in to browse for home décor, craft supplies, or bargain pet products, it’s helpful to know if your four-legged friend can tag along.

Historically, dogs were not permitted inside most high-street stores, but this is beginning to change. The Range has recently joined the growing list of retailers updating their policies to reflect the fact that for many of us, dogs like our little Luna are family.

In this guide, you’ll find a clear breakdown of The Range’s new dog policy, how it works in practice, what dog owners are saying, and tips on checking whether your local branch is part of the scheme.

Are Dogs Allowed In The Range?

Yes, in many locations across the UK, The Range is now officially dog-friendly.

In a policy change introduced in 2024, The Range announced that well-behaved dogs on leads are welcome in the majority of its stores. This marks a significant departure from their previous stance, which only allowed assistance dogs under UK law.

The move reflects a broader shift in customer demand and shopping habits, where retailers are increasingly creating inclusive, pet-friendly experiences to appeal to dog lovers.

What’s The Range’s Official Dog Policy?

The Range, under the umbrella of CDS Superstores, updated its nationwide store policy in late summer 2024. According to official statements, over 200 stores now allow dogs to accompany their owners inside, with a few ground rules:

• Dogs must be kept on a short lead at all times.
• They must be under control and well behaved and not cause disturbance.
• Owners are responsible for cleaning up any accidents.
• Dogs should not climb on or damage any products.

The policy applies to pet dogs, not just assistance dogs (who are legally permitted regardless). However, each store still retains the right to restrict entry if needed—for example, during very busy periods or in limited space environments.

What’s The Policy Like In Practice?

While the corporate policy is clear, on-the-ground experience can vary from store to store.

Here are some anecdotal accounts from social media and online forums:

• One customer on Reddit shared that her Labrador was welcomed in a Birmingham branch: “Staff were lovely, even offered my dog a biscuit. We just stayed in the wide aisles and avoided the busier parts of the store.”
• Another user on Facebook said: “Took my Jack Russell to The Range in Norwich. No issues at all. Staff told me they’d had quite a few dogs in since the rule changed.”
• However, not every story is smooth: “Went to a store in Manchester expecting to go in, but was told by staff they were still waiting for formal approval. Bit awkward having to turn around.”

While these stories are overwhelmingly positive, they do highlight a key point: implementation can be inconsistent, and it’s always wise to call ahead.

In stores where dogs are allowed, some even report water bowls near the entrance, treats at the till, and staff trained to interact positively with dogs.

You can also watch this handy video reviewing the pet-friendliness of different stores in the UK, including The Range!

Why Did The Range Decide To Become Dog-Friendly?

The decision to open stores to pet dogs came as part of a broader customer experience strategy. According to the company’s announcement, they wanted to:

• Create a more relaxed, welcoming shopping environment for pet-owning families.
• Reflect changing customer expectations—many shoppers now want their pets to be part of their daily lives.
• Stay competitive with other retailers like Wilko, which made a similar move in 2022, a move I personally loved. It made me always shop in Wilko because I could take Luna in.
• Encourage customers to browse their extensive pet product range while accompanied by their dog.

The Range’s move also aligns with a cultural shift in the UK, where 70% of dog owners say they consider their pet part of the family, and over half say they choose shops based on dog access.

By adapting to this reality, The Range is not only enhancing footfall, but also fostering brand loyalty among a growing pet-loving customer base.

Your Dog Can Now Enjoy The Range’s Pet Section!

The policy isn’t just about convenience—it also has a smart marketing angle. Many stores have upgraded or expanded their in-store pet sections, and what better way to promote dog treats, toys, and accessories than by allowing dogs to experience them?

You’ll often find:

• Aisles stocked with dog beds, leads, bowls, chews, and food.
• Special deals tied to the dog-friendly campaign, such as discounts on Kong toys or large bags of kibble.
• Dedicated areas with seasonal pet products, such as dog coats, paw balms, and Christmas pet gifts.

And yes—dogs are welcome to try before you buy, especially when it comes to beds and clothing.

How Do I Check Which Range Stores Are Dog Friendly?

Not every Range store may be ready yet, especially smaller or inner-city branches. Here’s how to confirm:

• Call your local branch – Most stores are happy to confirm their dog policy over the phone.
• Check online – Some locations post updates on Google Maps listings or local Facebook groups.
• Look for signage – Dog-friendly stores often display a sign at the entrance saying dogs on leads are welcome.
• Ask at customer service – Even if dogs are allowed, staff can point out which aisles may be more spacious or quieter.

It’s worth noting that garden centres, which are often part of or adjacent to The Range, may also have their own pet policies.

What Happens If I Break The Dog Policy?

If you bring your dog to a Range store that hasn’t opted into the dog-friendly scheme, or if your dog misbehaves in store, you may:

• Be politely asked to leave by staff.
• Face refusal of entry at the door, particularly in food or health-related sections.
• Be advised not to return with your dog if issues arise.

It’s also worth being mindful of public etiquette—not every customer is comfortable around dogs. Keeping your dog calm, quiet, and close by helps ensure a smooth experience for everyone.

Key Takeaways

✔ The Range now allows well-behaved pet dogs on leads in over 200 stores across the UK.
✔ Dogs must be leashed, under control, and owners must clean up after them.
✔ The policy enhances the shopping experience and encourages more family visits.
✔ Implementation may vary slightly—always check with your local store.
✔ Staff and customers report mostly positive experiences, with some stores even offering dog treats.
✔ Dog-friendly stores often have expanded pet sections and promotions tailored to canine customers.
✔ If your dog disrupts the store or enters without permission, staff may ask you to leave.

So, next time you’re planning a trip to The Range, there’s a good chance your dog can come too. With thoughtful planning, a respectful approach, and a quick call ahead, you and your four-legged friend can enjoy a DIY day out—together.

If you’re doing your homework on dog friendly stores, why not check out our guide to B&M